Solution, Implementations and Planning of the ChatBots Projects carried out by iUNGO.
OUTLINE IMPLEMENTATION
TYPES OF INTERACTIONS
INQUIRIES
ORDERS
COMPLAINTS & COMMENTS
TALK TO AGENT
BENEFITS TO BE OBTAINED
Attention Capacity of 10 conversations per second
24 hour availability
Standardized Processes
Intuitive interface
Agent Response Templates
Multi-platform integration
Data & Statistics
Customer Acquisition & Cost Reduction